Privacy Policy

ForgePrompt Ltd ("ForgePrompt", "we", "us", or "our") is a company registered in England and Wales. We provide AI-led operational improvement and internal application development services to businesses.

For the purposes of UK data protection law, ForgePrompt Ltd is the data controller responsible for your personal data. If you have any questions about this policy, please contact us at hello@forgeprompt.uk.

When you submit an enquiry via our website, we collect the following information:

• Full name
• Work email address
• Company name
• Industry and business size
• The content of your message or enquiry
• Your marketing communication preference

We also collect standard website analytics data (e.g. pages visited, browser type, device) which does not identify you personally.

We use your personal data for the following purposes:

• To respond to your enquiry and arrange a discovery call
• To communicate with you about our services
• To send you occasional updates and insights, where you have opted in
• To improve the quality of our website and services

Our legal basis for processing your enquiry data is legitimate interests (to respond to a business enquiry you have initiated) and, where applicable, consent (for marketing communications).

Your data is stored securely on servers located within the European Economic Area (EEA). We use the Base44 platform to manage our application infrastructure, which employs industry-standard security practices including encryption in transit and at rest.

We will retain your enquiry data for up to 3 years, or for as long as is necessary to fulfil the purposes outlined in this policy. Where you have opted in to marketing communications, we will retain your contact details until you withdraw consent.

We do not sell your personal data. We may share it with trusted third-party service providers who assist us in operating our business, including:

• Base44 (application infrastructure and data storage)
• Email and communication tools used to respond to your enquiry

All third parties are required to handle your data in accordance with applicable data protection law.

Under UK GDPR, you have the following rights regarding your personal data:

• Right of access — to request a copy of the data we hold about you
• Right to rectification — to request correction of inaccurate data
• Right to erasure — to request deletion of your data
• Right to restrict processing — to ask us to limit how we use your data
• Right to withdraw consent — at any time, where processing is based on consent
• Right to complain — to the Information Commissioner's Office (ICO) at ico.org.uk

To exercise any of these rights, please contact us at hello@forgeprompt.uk.

Our website uses minimal cookies necessary for the site to function correctly. We do not use tracking or advertising cookies. Analytics data is collected in an aggregated, anonymised form.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.